Summary
Dedicated and adaptable Systems Administrator with in-depth knowledge of computer hardware, server management, and network infrastructure.
Skilled in troubleshooting, system optimization, and implementing secure, scalable IT solutions. A fast learner and analytical thinker with
a strong work ethic, proven leadership as an Eagle Scout, and a commitment to maintaining high-performance systems in dynamic environments.
Skills
- Network and System Configuration
- Security and Access Management
- Problem Solving and Troubleshooting
- Automation and Scripting
- Communication and Collaboration
Programming
- Java, HTML5/CSS, JavaScript, SQL, BASH
- Microsoft Office, Word, Excel, PowerPoint, Outlook, Visual Studio
Networking
- Windows and Linux Server setup and configuration
- Linux (Ubuntu | Debian | RHEL/Rocky)
- Router/Switch (level 3) installation and configuration
- Install/Troubleshoot LAN/WAN connections, DHCP, DNS, NAT, Firewalls
- VOIP PBX IP servers, VOIP Phones
- Cabling Cat5e, Cat6, Fiber, RG6, POTS
Experience
Lovely Luna Events Co - IT administrator (contract work)
(2025-Present)- Cloud Infrastructure Setup and Administration
- Web Design
Michelin - IS Systems Administrator (TIS-1/L2TS)
(2023-2025)- Information Security
- IS Implementation (Patching servers/VMware, upgrading OS versions, Network security management)
- Implemented Linux servers into existing cloud infrastructure: Red Hat & Ubuntu servers
- Managed Windows servers (2008R2, 2012, 2016,2019, 2022)
- Managed cloud servers via vmware on premise and remote sites
- IS Network Security NAC list
- IS Incident response for entire facility/campus
- Infrastructure Support, Maintenance, Implementation, and Decommissioning
- Plan implantation of new infrastructure including installation, configuration,reviewing all elements
- Manage Windows Active Directory users (LDAP)
- Manage back up solutions Veeam/Acronis
- Ensure all hardware is secure and functional
- Installation of Hardware, Software, and Services (Acronis, VMware, ColdFusion, SharePoint etc.)
- Implemented secure and efficient new Wi-Fi network for entire campus
- LDAP Domain administration
- Maintain backups, hardware and software to maintain security standards
- Database Administration
- Support and troubleshoot Oracle database errors and ensure full functionality
UCC - IT Administrator
(2022-2023)- Run day to day IT operations: ensure functionality of all hardware, software, and internet technologies
- User support -Respond to help desk tickets and resolve hardware/software issues
- Assist users with login problems, printer setups, and application errors
- Backup & Recovery - Ensure regular backups are completed successfully
- Test and maintain disaster recovery plans
- Maintain and upgrade IT infrastructure, onsite Windows servers and Ubiquiti router, switches, AP’s (fiber/copper)
- Maintain records of system configurations, changes, and procedures
- Generate reports on system performance, uptime, and incidents
- Manage cloud services (Barracuda, ConnectWise, Teams, o365, SharePoint, Exchange, Adobe)
- Manage and upgrade VOIP PBX cloud service, manage on premise VOIP phones
GeekSquad - On-site PC Agent
(2014-2022)- Onsite PC setup, On premises systems diagnostics and troubleshooting
- --Inspect physical components: servers, desktops, laptops, switches, routers, cables
- Diagnose Motherboard Issues, Run POST (Power-On Self-Test) and BIOS/UEFI checks
- Use diagnostic tools to test RAM, hard drives, power supplies, and peripherals
- Replace or reseat faulty components
- Network Connectivity Troubleshooting
- Verify connectivity: ping tests, traceroutes, and checking link lights
- Diagnose issues with switches, routers, firewalls, and access points
- Resolve IP conflicts, DNS resolution failures, and DHCP issues
- Check for bandwidth bottlenecks or unauthorized devices
- Network device installation including Routers, Network Switches, printers
- Client interactions - communication of service, scheduling client sessions, follow up as needed
- Server Setup (Windows Server 2012-2019)
- Install and upgrade computer hardware and software (Mac/Win/Android/Linux/ChromeOS)
- Peripheral & Device Support
- Diagnose issues with printers, scanners, monitors, and input devices
- Update or reinstall drivers
- Test device functionality and connectivity
Intellisys - Network Engineer
(2012-2014)- Program and install CISCO Routers and Switches (2960x, SF300)
- Install, repair, configure, upgrade VOIP Servers and phones (Zultys MX250, Asterisk)
- Troubleshoot WAN/LAN Network infrastructure
- Install Network Infrastructure (Cat5e, Fiber, RG6, P.O.T.S.)
DSI - Software Engineering and DBA Internship
(2010-2012)- Develop Client Track software, custom reporting tools
- Manage client database design, implementation, and conversion
- SQL server, SQL stored procedures, Software Testing
Heritage Web Solutions – Level 2 Tech Support
(2007-2010)- Front end Code developer (HTML, CSS, JavaScript, FLASH)
- Troubleshoot/Fix email servers
- Troubleshoot/Fix broken websites
- Setup and Troubleshoot Domain Registrar, DNS and Hosting issues
TigerDirect.com - PC Repair Technician / Supervisor
(2004-2007)- Diagnose, Repair and Upgrade custom and store-bought PC's
- Sell High priced items HDD/SCSI, RAM, Processors, GPU's, OS's etc.
- Manage Inventory, receive product into inventory